Terms of service
Welcome to Sherako Shop (sherakoshop.com). Before you use our website, browse products or place an order, please be sure to read and agree to the following terms of service. These terms apply to all visiting users and customers.
1. Eligibility
Using this website means that you are over 18 years old or use this website with the permission of your guardian, and agree to abide by all applicable laws and the provisions of these terms.
2. Product Information and Prices
We are committed to providing accurate product descriptions and price information. If the information is biased due to system errors, we reserve the right to cancel the order or correct the price.
All products are subject to the price displayed on the current page, and the price may be adjusted from time to time without further notice.
3. Orders and Payments
All orders must be paid in full at checkout;
We support a variety of international payment methods and protect your transaction information through secure payment channels;
The order is deemed to be formally established after payment confirmation and will be shipped within 5-7 working days.
4. Transportation and Delivery
We mainly ship to Europe and the United States by sea and land transportation, and the transportation time is about 20-40 working days (may be delayed depending on the destination).
For details, please refer to our Shipping Terms.
5. Return and Exchange Policy
We support unconditional returns or exchanges within 14 days from the date of receipt, provided that the goods are unused and packaged in good condition.
Return due to quality issues: we bear the shipping costs;
Return due to personal reasons: the customer shall bear the return shipping costs.
For detailed policies, please refer to our Return and Exchange Policy.
6. Privacy Protection
We strictly protect your personal information, and the collected data is only used for order processing, service improvement and customer support. Please refer to our Privacy Policy for more information.
7. User Obligations
You shall not engage in the following behaviors during the use of this website:
Submit false orders or false personal information;
Interfere with the normal operation of the website;
Unauthorized copying, resale or abuse of website content and brand materials.
If violated, we have the right to restrict or terminate your account access rights.
8. Disclaimer
Product images may have slight color differences due to different display devices;
We do not assume legal responsibility for delivery delays caused by force majeure factors such as customs inspection, weather, transportation delays, etc.;
Website content is subject to update or adjustment without prior notice.
9. Applicable Law
These terms are governed by the relevant laws of Singapore. In the event of a dispute, both parties agree to resolve it through negotiation first, and if the negotiation fails, it can be submitted to the relevant courts of Singapore for handling.
10. Contact Information
If you have any questions about these Terms of Service, please contact us:
By using our website, you have read and agreed to these Terms of Service and related policy content.